Admissions Manager Job in Dover Court International School Singapore
Singapore, SG, 139644
Job Description
You will be responsible for creating an outstanding experience for parents and students through the Purchase phase of the Family Experience Journey (FEJ), as families progress from initial enquiry through to and including the child’s first day at school, thereby maximising the conversion of leads into new starters.
Job Responsibilities
- Guide parents and students through the admissions process, making the experience positive, straightforward and engaging throughout.
- Build an understanding of each family’s needs and interests throughout the Family Experience Journey.
- Drive conversion at each stage of the pipeline by maintaining a focus on ‘closing’ towards the next step.
- Ensure that the school's brand and core messages are integrated throughout the Purchase process.
- Support the school DAM throughout the re-enrolment process to optimize the retention of existing students and families.
- Ensure the school's admissions processes adhere to any group policies and local market regulations
- Manage data capture and lead management throughout our CRM system.
- Work with the DAM to review school enrolment data, identify opportunities and risks and develop plans to unlock and mitigate.
- Provide appropriate leadership, coaching and best practice sharing to other members of the Admissions and wider school team.
- Take a proactive approach to personal development planning using company toolkits and procedures as appropriate.
Required Skills/Abilities
Qualifications / Training
Bachelor’s Degree
Experience / Knowledge/ Skills
- Minimum 5 years working in sales or service delivery sector
- Good cross-cultural, interpersonal & interpersonal & communication skills and an affinity for interacting with diverse nationalities and cultures.
- Strong leadership skills.
- Outstanding written and verbal communication skills in English.
- Excellent time management skills and flexibility in deaking with multi-functional tasks.
- Experience of working with a CRM and / or IMS
At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures.
All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years.
We welcome applications from suitable qualified persons from all diverse backgrounds
Please note, only shortlisted candidates will be contacted.
Career Link: https://careers.nordangliaeducation.com/job/Singapore-Admissions-Manager-139644/1130359701/
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